How to set up email on Outlook

This is a quick step-by-step guide to setting up email on Outlook.

You will have received details from us for your email login including passwords, if not please contact us.

Please replace anything that says “yourdomain.com” or “john@yourdomain.com” in the guide below with your website name or email address. For example ours would be: chapeauchapeau.com and info@chapeauchapeaiu.com. Your website may have a different suffix for example .co.uk or .uk.

STEP 1

Open Outlook

Firstly, you’ll need to open Outlook by clicking on the Outlook icon.

STEP 2

Choose ‘File’

Once Outlook has opened, click on ‘File’ from the main menu.

STEP 3

Choose ‘Add Account’

Then click on the button labelled ‘Add Account’.

STEP 4

Adding an account

You will be presented with dialog box. Simply enter your email address in the field provided. Then click on the option underneath the email address field labelled ‘Advanced Options’, and check the box labelled ‘Let me setup my account manually’. The click on the button labelled ‘Connect’ to proceed.

STEP 5

Choose POP or IMAP

Next, choose your account type. This will be either POP or IMAP (we strongly recommend IMAP).

STEP 6

POP or IMAP Account Settings

Under the heading ‭‘Incoming Mail’ enter the following information.

In the field labelled ‘Server’ enter ‘mail.yourdomain.com’. In the field labelled ‘Port’ enter ‘993’ and drop the dropdown menu labelled ‘Encryption method’ choose ‘SSL/TLS’. Leave the checkbox labelled ‘Require logon using Secure Password Authetication (SPA)’ unchecked.

Under the heading ‭‘Outgoing Mail’ enter the following information.

In the field labelled ‘Server’ enter ‘mail.yourdomain.com’ *. In the field labelled ‘Port’ enter ‘465’ and drop the dropdown menu labelled ‘Encryption method’ choose ‘SSL/TLS’. Leave the checkbox labelled ‘Require logon using Secure Password Authetication (SPA)’ unchecked.

When you have entered the relevant details, simply click the button labelled ‘Next’ to proceed.

*If “mail.yourdomain.com” doesn’t work in the Outgoing Server try “smtp.yourdomain.com”

STEP 7

Enter your password

Then simply enter the password for the email account you are setting up.

After entering your password, click on the button labelled ‘Connect’ to complete your setup.

STEP 8

Finish Outlook setup

Outlook will then try to connect to your email account. To complete the setup, click the button labelled ‘OK’.

STEP 9

Outlook setup is complete

Your mail setup is complete. You may need to restart your mail client for the new settings to take effect. Once completed, you should be able to send and receive email via Outlook. To test that this is working, click on the icon in the top right corner labelled ‘Sent/Receive’, which will receive any emails you have been sent.

FINISHED!

You’re ready to roll.

If you are still stuck please just get in touch, we are happy to talk you through set up. We know this technology jargon can be confusing.

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