How to set up email on Outlook
This is a quick step-by-step guide to setting up email on Outlook.
You will have received details from us for your email login including passwords, if not please contact us.
Please replace anything that says “yourdomain.com” or “email@example.com” in the guide below with your website name or email address. For example ours would be: chapeauchapeau.com and firstname.lastname@example.org. Your website may have a different suffix for example .co.uk or .uk.
Adding an account
You will be presented with dialog box. Simply enter your email address in the field provided. Then click on the option underneath the email address field labelled ‘Advanced Options’, and check the box labelled ‘Let me setup my account manually’. The click on the button labelled ‘Connect’ to proceed.
POP or IMAP Account Settings
Under the heading ‘Incoming Mail’ enter the following information.
In the field labelled ‘Server’ enter ‘mail.yourdomain.com’. In the field labelled ‘Port’ enter ‘993’ and drop the dropdown menu labelled ‘Encryption method’ choose ‘SSL/TLS’. Leave the checkbox labelled ‘Require logon using Secure Password Authetication (SPA)’ unchecked.
Under the heading ‘Outgoing Mail’ enter the following information.
In the field labelled ‘Server’ enter ‘mail.yourdomain.com’ *. In the field labelled ‘Port’ enter ‘465’ and drop the dropdown menu labelled ‘Encryption method’ choose ‘SSL/TLS’. Leave the checkbox labelled ‘Require logon using Secure Password Authetication (SPA)’ unchecked.
When you have entered the relevant details, simply click the button labelled ‘Next’ to proceed.
*If “mail.yourdomain.com” doesn’t work in the Outgoing Server try “smtp.yourdomain.com”
Outlook setup is complete
Your mail setup is complete. You may need to restart your mail client for the new settings to take effect. Once completed, you should be able to send and receive email via Outlook. To test that this is working, click on the icon in the top right corner labelled ‘Sent/Receive’, which will receive any emails you have been sent.
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